Welcome to Roamify! These Terms and Conditions (“Terms”) govern your use of the Roamify website (“Website” or “Platform”) and the services provided by Roamify (collectively, the “Services”). By accessing or using the Platform, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using the Platform.
1. Definitions
- “User” refers to any individual or entity accessing, browsing, or registering on the Platform, including travelers, hosts, and visitors.
- “Traveler” refers to any User who books accommodations, experiences, or travel-related services via the Platform.
- “Host” refers to any individual or entity listing accommodations, experiences, or other travel-related services on the Platform.
- “Content” refers to all text, images, videos, reviews, and other materials submitted, posted, or displayed by Users on the Platform.
2. Acceptance of Terms
By accessing or using Roamify, you agree to comply with these Terms, our Privacy Policy, and any other rules or guidelines applicable to specific sections of the Platform. Roamify reserves the right to modify these Terms at any time without prior notice. Continued use of the Platform constitutes your acceptance of any updated Terms.
3. Eligibility
- Users must be at least 18 years old to use Roamify.
- Users under 18 may use the Platform only with the supervision of a parent or legal guardian.
- Hosts must ensure compliance with all applicable local, regional, and international laws and regulations regarding the services or accommodations they provide.
4. Account Registration and Responsibilities
4.1 Registration To access certain features of the Platform, Users are required to create an account. By registering, you agree to:
- Provide accurate, current, and complete information.
- Maintain and promptly update your account details to ensure accuracy.
- Keep your account credentials secure and confidential.
4.2 Account Security You are responsible for all activities that occur under your account. Notify Roamify immediately if you suspect unauthorized access or account misuse.
5. Use of the Platform
5.1 Permitted Uses Users may use Roamify for lawful purposes, including but not limited to:
- Travelers: Booking accommodations, activities, and travel experiences.
- Hosts: Listing accommodations, experiences, and other travel-related services.
5.2 Prohibited Uses Users may not:
- Post false, misleading, or defamatory content.
- Use the Platform for any fraudulent or unlawful activities.
- Violate intellectual property or privacy rights.
- Upload viruses, malicious code, or engage in activities that disrupt the Platform’s operations.
- Use automated tools such as bots or scrapers to access the Platform’s data.
6. User Content
6.1 Ownership Users retain ownership of any content they post on Roamify. By posting content, you grant Roamify a non-exclusive, royalty-free, worldwide, and sublicensable license to use, modify, distribute, and display your content for the purpose of operating and promoting the Platform.
6.2 Responsibility for Content Users are solely responsible for the accuracy, legality, and appropriateness of the content they post. Roamify reserves the right to remove or modify content that violates these Terms or is deemed inappropriate.
7. Listings and Bookings
7.1 Hosts Hosts are responsible for:
- Ensuring their listings comply with all applicable laws and regulations.
- Providing accurate descriptions of accommodations, activities, or services offered.
- Honoring confirmed bookings and delivering services as described.
7.2 Travelers Travelers are responsible for:
- Reviewing all details of a listing before booking.
- Providing accurate information when making bookings.
- Adhering to the terms and conditions set by the Host.
8. Fees and Payments
8.1 Pricing Roamify offers both free and premium services. Premium features may include promoted listings, advanced analytics, or access to exclusive features. Pricing details are available on the Platform.
8.2 Service Fees Roamify may charge service fees for bookings and transactions facilitated through the Platform. Applicable fees will be disclosed during the booking process.
8.3 Payment Processing Payments are processed through third-party payment providers. Roamify is not responsible for payment processing errors or issues caused by these providers.
8.4 Refund Policy Refunds are subject to the cancellation policies of the respective Hosts. Roamify is not liable for disputes related to refunds but may mediate disputes between Travelers and Hosts at its sole discretion.
9. Cancellation and Refunds
9.1 Traveler Cancellations Travelers may cancel bookings in accordance with the Host’s cancellation policy. Refund eligibility depends on the terms outlined by the Host.
9.2 Host Cancellations Hosts may cancel bookings only under exceptional circumstances. In such cases, Travelers are entitled to a full refund.
9.3 Force Majeure In the event of unforeseen circumstances such as natural disasters, political unrest, or pandemics, Roamify may facilitate cancellations and refunds on a case-by-case basis.
10. Ratings and Reviews
Users may submit ratings and reviews of Hosts or experiences. By submitting a review, you agree that:
- Your review reflects your genuine opinion and experience.
- Roamify reserves the right to remove reviews that are fraudulent, inappropriate, or violate these Terms.
11. Intellectual Property
11.1 Platform Content All content on the Platform, excluding User Content, is owned by or licensed to Roamify. Users may not reproduce, distribute, or exploit this content without prior written consent from Roamify.
11.2 Trademarks The Roamify name, logo, and related trademarks are the property of Roamify. Unauthorized use of these trademarks is strictly prohibited.
12. Disclaimers and Limitation of Liability
12.1 No Guarantees Roamify does not guarantee:
- The quality, safety, or legality of listings and services offered by Hosts.
- The accuracy or reliability of User Content.
- Continuous, error-free access to the Platform.
12.2 Limitation of Liability To the fullest extent permitted by law, Roamify is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Platform.
13. Indemnification
You agree to indemnify and hold Roamify harmless from any claims, damages, losses, or expenses resulting from:
- Your violation of these Terms.
- Your use of the Platform.
- Your interaction with other Users.
14. Privacy Policy
Your use of Roamify is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal data. Please review the Privacy Policy for more information.
15. Third-Party Links
The Platform may include links to third-party websites or services. Roamify is not responsible for the content, practices, or policies of these third parties. Users access third-party links at their own risk.
16. Governing Law and Dispute Resolution
16.1 Governing Law These Terms are governed by the laws of [Insert Jurisdiction].
16.2 Dispute Resolution In the event of a dispute, Users agree to:
- Attempt to resolve the dispute informally by contacting Roamify support.
- Engage in mediation or arbitration if the dispute cannot be resolved informally.
17. Modifications to the Platform
Roamify reserves the right to modify, suspend, or discontinue any part of the Platform without prior notice. Users agree that Roamify is not liable for any changes or interruptions.
18. Entire Agreement
These Terms constitute the entire agreement between you and Roamify regarding your use of the Platform, superseding any prior agreements.